SOL68 Privacy Policy – Malaysia Member Personal Data Protection

1. Information We Collect

Sol68 collects your personal information when you interact with our platform — whether during registration, day-to-day use, or when communicating with our support team. We only collect information that is necessary and relevant for the stated purposes.

Information collected directly from you:

• Full name as stated on your identification document (MyKad).
• Date of birth for age verification.
• Email address and mobile phone number.
• Bank account details for processing deposits and withdrawals.
• A copy of your identification document during the KYC process.
• Any information you share when contacting customer support.

Information collected automatically:

• IP address and location data obtained through your internet connection.
• Browser type, device, and operating system used.
• Login activity records, access dates and times.
• Navigation patterns within the platform and gaming history.
• Cookie data for session management and basic analytics purposes.

2. How We Use Your Information

Every piece of information we collect has a clear purpose. sol68 does not use your data for purposes not stated here without obtaining your consent first.

Purpose of Use	Type of Data Used
Identity verification & KYC	Name, date of birth, identification documents
Deposit & withdrawal processing	Bank account details, transaction history
Communication & Customer Support	Email, phone number, chat records
Security & Fraud Prevention	IP address, activity logs, transaction patterns
Legal compliance & AML	Identification details, financial records
Personalise your platform experience	Game history, user preferences
Promotional & bonus notifications	Email, phone number (opt-out available)

3. Sharing Information with Third Parties

Sol68 does not sell your personal data to anyone. However, in certain situations, we may need to share your information with selected third parties to enable the platform to function properly and comply with the law.

Third parties that may receive your data:

• Payment service providers — to securely process your deposits and withdrawals.
• KYC service providers — to verify your identity in compliance with regulatory requirements.
• Regulatory authorities and law enforcement agencies — when legally required by law or court order.
• Technical platform providers — such as server hosting and analytics services, which are subject to strict confidentiality agreements.

4. Cookies and Tracking Technologies

Like most online platforms, sol68 uses cookies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session Cookies: Required to keep you logged in during your gaming session. These cookies are automatically deleted when you close your browser.
• Preference Cookies: Saves your preferences such as language and display settings for a more comfortable experience.
• Analytics Cookies: Helps us understand how members use the platform so we can continually improve our services.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the optimal functioning of some platform features.

5. Data Storage and Security

Your data security is our highest priority. sol68 continuously invests in the latest security infrastructure to ensure your information is always protected.

The security measures we employ include:

• End-to-end encryption for all data transmitted through the platform.
• Data servers protected by firewalls and intrusion detection systems (IDS).
• Two-factor authentication (2FA) is available for all member accounts.
• Internal and external security audits conducted on a regular basis.
• Mandatory data security training for all sol68 staff.

Your personal data is stored on secure servers and accessed only by authorised personnel. Data retention periods are as follows:

• Active account data: Retained for the duration the account remains active and up to 5 years after account closure for compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• Communication logs: Retained for 2 years for support and dispute resolution purposes.

6. Cross-Border Data Transfers

In certain circumstances, your personal data may be processed or stored outside Malaysia, such as when we use international cloud server services. When this occurs, SOL68 ensures that all such data transfers are carried out with protections equivalent to or exceeding the standards set by Malaysian law.

We ensure that every overseas service provider who receives your data complies with strict data protection agreements and does not use that information for any other purpose.

7. Your Rights as a Data Subject

As a sol68 member, you have certain rights regarding your personal data, which we fully respect. You may submit requests related to these rights through our customer support channels at any time.

8. Changes to This Privacy Policy

Sol68 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. Any significant changes will be communicated to you via in-platform notifications or email before the changes take effect.

We encourage you to review this page regularly to stay informed about how we manage your information. The "last updated" date at the top of this page will reflect the latest version of this policy.