SOL68's Commitment

SOL68 Responsible Gaming – Play Safe in Malaysia

At SOL68, the safety and well-being of our members is a top priority. We provide a range of tools and guides to help you enjoy a fun gaming experience without it affecting your daily life.

This page is updated regularly as part of SOL68's commitment to responsible gaming.

Tools Self-Protection We Provide

SOL68 equips every member with practical control tools so that the gaming experience remains within healthy and safe boundaries.

Daily / Weekly Deposit Limit

Set your deposit limit according to your financial situation. Once a limit is set, the SOL68 system will automatically reject any deposit that exceeds that amount for the chosen period.

Play Time Limit

Control how long you play each day by setting a session limit. When the time limit is reached, you will be automatically logged out as a reminder to take a break.

Temporary Break (Cool-off)

If you feel the need to take a short break, use the cool-off feature to suspend access to your account for 24 hours, 7 days, or 30 days as needed.

Self-Exclusion

For long-term protection, you may apply for self-exclusion from 6 months up to 5 years, or permanently. During this period, your account cannot be accessed directly.

Real-Time Reminders

SOL68 sends notifications when you have been playing longer than usual or are approaching your deposit limit, so you always stay aware of your gaming habits.

24/7 Customer Support

The SOL68 support team is available to assist you at any time. If you or someone you care about needs guidance on responsible gaming, reach out to us via live chat on the platform.

Important Reminder: Online gaming is for entertainment purposes only. It should not be treated as a source of income or a solution to financial problems. Always play within your means.

1. SOL68's Commitment to Responsible Gaming

At SOL68, we believe that the enjoyment of gaming must come with a sense of responsibility. Since this platform was established, we have taken active steps to ensure every member can enjoy a wide range of games — from slots, live casino, and fish shooting games to sports betting — in a safe and controlled environment.

We understand that for some people, gambling can become difficult to control. That is why SOL68 does not simply offer exciting games, but also equips our platform with a range of self-protection tools that any member can use at any time without going through a complicated process.

Our responsible gaming policy is built on three core pillars: prevention, protection, and support. These three elements work together to ensure your gaming experience at SOL68 remains enjoyable and does not affect other areas of your life.

2. Understanding the Difference Between Entertainment and Problem Gambling

Many people enjoy online platforms without any issues — they treat it as entertainment, just like watching a film or playing video games. However, it is important to know when the boundaries start to blur.

Characteristics of healthy play:

  • You play using money set aside for entertainment, not funds meant for essential needs.
  • You can stop playing once you reach the limit you set for yourself.
  • Losing in a game does not significantly affect your emotions or mental health.
  • You do not need to lie to those around you about your gaming activity.
  • Gaming does not interfere with your work, family, or social responsibilities.
Early Warning Signs: If you find yourself playing to "chase losses" after a losing streak, or using borrowed money to gamble, these are early warning signs that require immediate attention.

3. Warning Signs of Problem Gambling to Watch Out For

Problem gambling rarely develops overnight — it typically grows gradually. Recognising the early signs is the most important step to getting help before things get worse.

  • Thinking about gambling almost constantly — while at work, with family, or before sleep.
  • Needing to increase your wager amounts to feel the same excitement as before.
  • Feeling restless, irritable, or stressed when trying to stop or reduce gaming activity.
  • Lying to family members, friends, or employers about the amount of time and money spent gambling.
  • Using savings, loans, or household funds to gamble.
  • Returning to play after a loss in hopes of recovering money already lost.
  • Losing interest in hobbies, social activities, or responsibilities that were once important to you.
  • Ever asking or borrowing money from others specifically to gamble.
If you identify three or more of the above signs in yourself, we encourage you to use the sol68 self-exclusion tool and seek professional help immediately.

4. How to Use the Control Tools at SOL68

All responsible gaming tools at SOL68 are accessible directly through your account settings on the platform. No approval wait times or customer service calls needed — you can activate them yourself instantly.

Simple steps to set a deposit limit:

  1. Log in to your SOL68 account.
  2. Go to the Account Settings > Responsible Gaming.
  3. Choose a limit type: daily, weekly, or monthly.
  4. Enter your preferred limit amount and confirm your selection.
  5. The limit will take effect immediately.
Important Note: Deposit limits can be decreased at any time with immediate effect. However, if you wish to increase limit, changes will only take effect after 7 days to give you more time to reconsider.

5. Self-Exclusion – The Most Effective Step

Self-exclusion is the most suitable option for those who feel that self-control alone is no longer enough. When you apply for self-exclusion at SOL68, your account will be fully suspended for the period you choose.

During the self-exclusion period:

  • You will not be able to log in to your SOL68 account.
  • All marketing communications and promotions will be stopped.
  • You will not be able to open a new account under the same name or information.
  • Any existing account balance can be reclaimed through the designated withdrawal process.

Self-exclusion can be requested for the following durations: 6 months, 1 year, 2 years, 5 years, or via permanent. After the period ends (except for permanent exclusion), you must contact the SOL68 support team directly to reactivate your account — this does not happen automatically, as an added layer of protection for you.

6. Protection of Children and Minors

SOL68 takes the issue of minors accessing online gaming platforms seriously. Our platform is strictly for users aged 18 and above, with no exceptions. All account registrations go through a rigorous age verification and KYC process.

As a parent or guardian, you can take additional steps to prevent children from accessing online gambling content:

  • Use parental control software on devices shared with children.
  • Do not save your SOL68 account password on devices accessible to children.
  • Log out of your account after every play session.
  • Avoid sharing your account details with anyone, including family members.

7. Get Professional Help

If you or someone you know is struggling with a gambling problem, know that professional help is always available. Acknowledging the problem and seeking help is a sign of strength, not weakness.

SOL68 encourages members who need support to seek help through the appropriate channels in Malaysia. You do not have to go through this alone — there are people ready to help you get back to a more balanced life.

SOL68 Internal Support: Contact our Responsible Gaming team via live chat on the SOL68 platform. Our team is trained to provide initial guidance and help you activate the appropriate protection tools.

Quick Self-Assessment

Ask yourself these questions honestly:

1 Have you ever played longer than you intended?
2 Have you ever hidden your gaming activity from loved ones?
3 Do you play to escape problems or negative feelings?
4 Have you ever felt regret or guilt after playing?
5 Is gaming affecting your finances or relationships?

If you answer "yes" to 2 or more questions, consider using SOL68's self-protection tools or seeking professional help.

Gaming Risk Level

LowSafe & Controlled
ModerateNeeds Attention
HighGet Help

Use SOL68's control tools to stay at a low-risk level.

Controls at At Your Fingertips

All these tools can be activated directly within the SOL68 platform without needing to contact anyone.

Deposit Limit

Easily set your maximum daily, weekly, or monthly deposit amount.

Session Time Limit

Limit your session duration so you don't lose track of time while playing.

Loss Limit

Set the maximum loss amount you are comfortable with over a given period.

Temporary Break

Suspend access to your account for 24 hours, 7 days, or 30 days whenever needed.

Self-Exclusion

Block your account entirely for a period of your choice — from 6 months to permanent.

Activity Review

Review your play history and transactions at any time to monitor your gaming patterns.

Frequently Asked Questions – Responsible Gaming

Log in to your SOL68 account and go to Account Settings and select the section Responsible Gaming. There you can set daily, weekly, or monthly deposit limits. Limit decreases take effect immediately, while limit increases require a 7-day waiting period.

No. Self-exclusion is a firm commitment for the chosen duration and cannot be cancelled early. This is an intentional protective measure to ensure the tool remains effective. Once the period ends, you will need to contact the SOL68 support team directly to reactivate your account.

Yes, your account balance is fully secure. During the self-exclusion period, you may still submit a withdrawal request for your remaining balance through the designated channels provided by SOL68. Your funds will not be lost or permanently frozen.

Contact the SOL68 Responsible Gaming team via live chat on the platform. Our team is trained to provide initial support and guide you to the appropriate professional help resources. You may also refer to counselling services available in Malaysia for further support.

Absolutely not. SOL68 enforces a strict age policy — only users aged 18 and above are permitted to register and use the platform. All registrations go through age verification and KYC. Any account found to belong to an underage user will be terminated immediately.

Play Smart, Enjoy Every Moment

SOL68 is here to ensure your gaming experience stays enjoyable and safe. Register an account today and use our responsible gaming tools to play with greater confidence.

Flexible Deposit Limits Easy Temporary Break Self-Exclusion Available 24/7 Support
Bahasa Melayu